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USA to PH Online Shopping

Got Questions? Text Us @ +63 9175050615

FREQUENTLY ASKED QUESTIONS (FAQs)

1.    What is the difference between ON-HAND items and PRE-ORDER items?
       
-ON-HAND items are those that are posted in our website Your Shopping Bag.
          PRE-ORDER items are those you choose from any US-based Online
          Shopping Store outside of Your Shopping Bag.


2.    Where can I pre-order items online?
        -You can shop in ANY US-Based Online Store like Victoria's Secret, Forever 21,
          Nasty Gal, Aeropostale, etc. As long as it is based in the US, you can pre-order
          from there. However, if you are not sure if a shopping website is based in the
          US, you can contact us so we can check for you.


3.    When sending a request for price quote, what information do I need to send?
        -You need to send the url/link code (simply copy and paste the address which
          starts with http:// or www), quantity, size and color, whichever is/are applicable.
          These are required to ensure an appropriate price quotation.


4.    When do i need to pay for my order?
        -After you have submitted an order form, we will reply with a Purchase Order
          including allthe details you will need to make the payment. A 50% downpayment
          is required within 3 days from the date of the PO. Full payment is required upon
          arrival of the items in Manila.


5.    How long does it take for my pre-order to arrive?
        -Every batch arrives approximately 45-55 days after the order deadline.

6.    How do I know if I am pre-ordering authentic items?
        -We suggest ordering from official shopping websites of certain brands or
          authorized dealers of branded items. Please be sure to read a shopping
          website’s company information or search for reviews before trusting a website.


7.    What are your payment methods?
        -We accept payment via bpi or bank deposit, globe g-cash, paypal or lbc
          money remittance.


8.    What courier does Your Shopping Bag use to ship orders?
        -Your Shopping Bag ships solely via our partner Xend Express, provincial
          shipments are coursed through LBC


9.    How long should I wait for my order to arrive after paying in full?
         -All orders are shipped the next business day after payment is made. Metro
          Manila Shipment takes 1-2 business days and Provincial Shipments takes
          2-3 business days.


10.    How should I know if an item will fit me?
        -You can check official size charts for brands that we carry in our
          Customer Services.


11.  Can I return an item for any reason?
        -Your Shopping Bag does it’s best to provide all the information you will need to
          know about each and every product. In order to provide a quality shopping
          experience to each and every customer, we cannot accept returns.


12.    What is the business hours of Your Shopping Bag?
        -Your Shopping Bag is open 7 days a week, you can place an order or an inquiry
          anytime and anyday. You can expect a response from our team within 6 hours
          or sooner.